Privacy Policy

www.goelgems.com is strongly committed towards maintaining the privacy of the customers who visit our website, place orders herein and share their information during the visit or transaction. We are sharing our privacy policy to let you know what happens to your information once it reaches our system. Your privacy is our prime concern and we ensure that none of its underlying aspects are compromised during the time you spend on our website.

Information use and sharing

We ensure you that your information is in the safest hands when you divulge your details with us. Your information, under no circumstances, is shared, sold, rented or sent to any external agency – we are the only owner of the information collected at www.goelgems.com. It is worth noticing that we need to collect your information at various stages of your dealing with this website and so we have the most impregnable database management systems in place for enhanced security of your information.

Order

If you choose to place order with us, we need your information for filling the order form. Contact details (phone, mailing address etc.) are required for error-free delivery of the order without any delay. You need to furnish the credit card details also such as credit card number and expiry date etc. to complete the payment process. Hence, use of most secured payment gateways is being made for processing the credit card payment requests.

Share

Our shipping partners and payment gateway partners are the only entities that make use of the information furnished by you. All these third party entities related to our work do not make use of any information made available to them for any other purpose except the processing and delivery of shipments.

Cookies

We strive for much customized website experience being made available to our customers. Hence, we make use of cookies to ensure that you need not fill the same information repeatedly while filling various forms on our site. Cookies are also required for retrieving the products in shopping carts and avoiding the re-selection of products every time you visit the fresh page. If you choose not to visit the website for longer time, cookies get deleted automatically.

Newsletter/ notification

Customers’ mailing addresses are required for sending information about various offers, clearance sales,  giveaways and sweepstakes. You are free to opt-out in case you may not want to be the part of mailing list.

Links

You may find variety of website banners and links to other websites while navigating our website. Please be aware that www.goelgems.com is neither responsible for nor have control over the privacy policies followed by these websites. Please go through the privacy policies of these websites before accessing them.

Security

We adopt both offline as well as online methods for securing the sensitive information that you share with us while placing an order. All these information snippets are stored in encrypted format using SSL connection enabled 256 bit encryption software. We, at www.goelgems.com, ensure the ultimate website experience to our customers. If any changes are made in privacy policy, we care to share these with you through pop-ups on our web pages. Your privacy is our prime concern and so any suggestions pertaining to ensuring it are most welcome. We would also love to answer any query or clear any doubt pertaining to the privacy policy followed by us.

Thank you and wish you a memorable gemstones buying experience!